Commissionerate of Revenue Administration and Disaster Management - Government of Tamil Nadu
Chief Minister's Special Grievance Redressal Scheme
In spite of the best intentions of the Government, the service delivery of the various schemes leaves room for improvement, which paved for the introduction of the Chief Minister's Special Grievance Redressal Scheme by Hon'ble Chief Minister of Tamil Nadu.
This scheme was inaugurated by Hon,ble Chief Minister on 19.08.2019 at Edappadi, Salem District and implemented in all over the state.
Under this scheme, special camps has been conducted with due publicity about this scheme in all villages and wards.
A team of officials from Revenue / Rural Development / Municipal Administration and Water Supply Department and other departments collected representations / grievance petitions at the village level in rural areas and at ward level in the urban areas. Within a week of collecting petitions, they were entered online and transferred to the department concerned.
The departments concerned has processed these representations on priority and disposed the representations within a month time.
The benefits had been distributed to the identified beneficiaries during September and October 2019, by organizing functions at Taluk level.
In addition, requirements of basic amenities of the public like Road, Street Light, Health and Sanitation, Drinking water supply had also been addressed in this scheme.
For the conduct of this scheme Government has sanctioned Rs. 1 lakh per taluk.