Government of Tamilnadu is following various strategic in reducing public's general grievance.Besides continuous improvements that are brought in based on the feedback, the Government of Tamil Nadu accords the highest priority to redress the grievances of the general public.
The grievance redressal mechanism is institutionalized and multiple strategies are adopted to ensure that citizens have access to the services rendered by Government at various levels.

Grievance Day Petition
On every Monday, all the District Collectors / Revenue Divisional Officers and Tahsildars receive petitions from the public and take action for the redressal of their grievances. Registration of petitions is computerized by adopting a common software which records the date of receipt, date and nature of disposal and details of pending petitions. Status of the petitions can be tracked online.